As the number of social media users proliferates, social media has become a handy tool for the dissemination of misinformation, requiring authorities to develop measures to address the problem. In a technologically advanced nation like Singapore, users are highly connected via gadgets such as tablets and hand phones, as well as social media such as Facebook and Twitter. The World Economic Forum (2013) states that “Social media increasingly allows information to spread around the world at breakneck speed … [and] could also enable the rapid viral spread of information that is either intentionally or unintentionally misleading or provocative with serious consequence.”
Misinformation comes in many forms on social media. Examples of misinformation spread through social media include rumors, scandals, just to name a few. People want to be well informed about happenings and express their opinions. However, many do not verify the reliability of information sources before posting information on social media. This has resulted in the spread of misinformation via social media.
Misinformation spread may have motives such as defamation and slander or even to create social unrest, for example. In Singapore, there are many social media platforms for misinformation and defamation to spread, such as Stomp, TheRealSingapore and online tabloids which encourage citizen journalism and feedback. On such platforms, the main agenda of writers is to share “juicy” news such as scandals and happenings to attract viewers. However, information in such articles may be defamatory to the subjects involved. Being able to comment while hiding behind a screen has given many Internet users a confidence they do not have in face-to-face situations.
Defamation may cause harm to certain individuals, groups, or in severe cases societies as it snowballs. According to the Singapore Legal Advice, something is defamatory if it lowers one’s standing in society, causing the victim to be shunned or avoided, or exposes the victim to hatred, contempt, or ridicule. Defamation can be carried out through postings on websites, blogs, and on social media platforms.
Defamation can also disrupt the peace of Singapore’s many races and religions, especially if misinformation gains widespread attention through being spread by social media. In a Straits Times article, Defense Minister Ng Eng Hen says misinformation works “to weaken our resolve and cause disunity. Online misinformation (such as defamation) could spread widely during tense or volatile situations, he added, causing confusion and chaos” (Ee, 2013) As such, measures have to be taken by the necessary government authorities responsible, namely the Media Development Authority (MDA), to control the spread of misinformation, either by rules and regulations, campaigns, or other means.
As of now, MDA has a ruling on the spread of misinformation. According to Chua (2013), “websites which produce an average of at least one Singapore news program a week for a period of two consecutive months, and with average monthly visitors of at least 50,000 for the same two consecutive months, will have to be individually licensed. In addition, these websites will have to put up a performance bond of $50,000 and will be obligated to comply with any content takedown notice by MDA within a 24- hour period.” This ruling gives the government control over local citizen journalism websites that may possibly spread misinformation and defamation, allowing the government to shut down any sites which go against the regulations.
The ruling might be effective on paper, but has drawn criticism from the Singaporean public. Netizens cited that this undermines the right to freedom of speech for the people and the ruling stating unreasonable terms and conditions. Many Singaporeans have voiced their disagreement with the ruling, with the Blackout movement online, and #FreeMyInternet protests held at Hong Lim Park. Many questioned the need for the ruling, as there were previous rulings governing the usage of the Internet in Singapore. True enough, having multiple rulings on the usage of the Internet here in Singapore may help to reduce the spread of misinformation and defamation, but one might wonder, will the ruling come upon as a threat to the Internet rather than a benefit to Singapore’s cyberspace.
One measure that can be implemented to tackle the spread of misinformation online is to have a citizen/government cooperative initiative to affirm the authenticity and reliability of the information available on social media. The MDA could be the government department responsible for this. With this, netizens would have a dependable point of reference to verify the reliability of any information being posted on social media sites. Misinformation could be clarified before becoming viral on the Internet.
However, this suggestion has its own drawbacks. The extent of citizen/government cooperation remains questionable. Too much government involvement may render the initiative as a state-run initiative with the government controlling behind the scenes. On the other hand, too much citizen involvement may result in unreliability of the initiative. It is difficult to determine the extent of involvement of one party or another. Another shortcoming of the initiative is that the ruling’s reach only may only extend to locally-produced misinformation since it is a Singaporean ruling, not an international ruling. As such, the ruling may not applicable to international sources of misinformation. As such, Singapore would still be vulnerable to misinformation originating from overseas.
In conclusion, social media plays a major role in the spread of misinformation today. However, it is impossible for the Singapore government to entirely curb the spread of misinformation online. Ultimately, prevention is better than cure. The spread of misinformation in Singapore can be reduced through measures that encourage netizens to make more well-informed choices in posting and expressing their views on social media. Eventually, this can give rise to a better environment for social media users in Singapore.
References:
1) World Economic Forum, 2013, Digital Wildfires in a Hyperconnected World, Retrieved from: http://reports.weforum.org/global-risks-2013/view/risk-case-1/digital-wildfires-in-a-hyperconnected-world/#/view/fn-10
2) David Ee, The Straits Times, 2013, Online misinformation, rumours and smears a ‘threat’ to Total Defence: Ng Eng Hen, Retrieved from:http://www.straitstimes.com/breaking-news/singapore/story/online-misinformation-rumours-and-smears-threat-total-defence-ng-eng-h
3) Melanie Chua, 2013, How Should the Singapore Government Regulate Online News Sites?, Retrieved from: http://lkyspp.nus.edu.sg/wp-content/uploads/2013/08/How-Should-the-Singapore-Government-Regulate-Online-News-Sites.pdf
4) Singapore Legal Advice, 2011, What if someone defames me over a blog or other forms of social networking media, Retrieved from:http://singaporelegaladvice.com/what-if-someone-defames-me-over-a-blog-or-other-forms-of-social-networking-media/